EmmaMemories

Personalised Handmade Embroidered Gifts for Everyone

Epsom, United Kingdom

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Emma Compton

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Emma Compton

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About EmmaMemories

Sales 1,061
On Etsy since 2015

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A Mum of three, wife to one, daughter to two, classroom supply teacher to many, but happily ALONE in my creativity upstairs in my sewing room!! 🤣

Shop members

  • Hubby

    Shipper, & Cup Of Tea Maker When Times Are Busy!!

Shop policies

Last updated on Mar 30, 2016

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 11, 2022

Frequently asked questions

Custom and personalised orders

The majority of my items require personalisation. Please note that I will in all likelihood require additional information from you following your order - like colours, wording, possibly size etc.
So please keep checking your Etsy messages Inbox. You will receive an email notification from them, but on occasion this can be delayed. Many thanks :-)

Care instructions

All embroidered items should be hand washed carefully initially. I would not recommend machine washing in the first instance.
Thereafter a cool 30 degree wash will be possible. With cushions, I would recommend washing them inside out to protect the stitching.
Always use an appropriate iron setting (start cool and gradually increase the heat). Never iron the stitching itself - lay a clean slightly damp teatowel over the stitching and press firmly.
Also, be careful of ironing fleece fabric - it is synthetic and will burn/melt! Again, laying a damp clean tea towel over the top and using a cool setting will ensure best results!

Wholesale availability

Every item is lovingly created from scratch, so it is not really feasible for me to offer bulk discounts for items. I always refund excess P&P it is apparent too much has been charged with a bulk order.

Where is my item?

Since every item is individually made to your specific requirements, there are different processing and shipping times for each item.

If you need an item quickly, it is worth sending me a message to see how busy I am. I am happy to rush through special orders (for example, I try to hurry through the Tooth Fairy Pillows if you have a 'wobbler'!!)

I will send you notification as soon as I have posted your item, plus the tracking information. Please allow yourself a little leeway since all post can be delayed, and this is truly out of my hands once I have posted it.

Seller details

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