EmmaMemories is taking a short break
Reviews
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April on Dec 29, 2021
5 out of 5 starsI cannot say enough good things about this seller. I made a custom order request for 4 stockings and Emma worked with me to make sure they were perfect by providing sketches and asking questions. Even though I ordered a bit late in the year - and said that it was okay that they didn't arrive by Christmas - Emma made them quickly and they arrived with time to spare. Honestly, it was above and beyond.
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Meggan on Mar 25, 2021
5 out of 5 starsThe seller was really lovely to work with. The item arrived quickly and looks absolutely amazing. My little one is going to love wearing it on her birthday.
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Marie on Mar 10, 2021
5 out of 5 starsbrilliant seller... didnt have the right team I wanted and she made one for me :) thank you so much :)
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Caroline on Feb 20, 2021
5 out of 5 starsStunning pillow and arrived so quickly. Love that you can choose the hair and skin colours as well as the background colours. I’d highly recommend this seller.
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Susie on Feb 17, 2021
5 out of 5 starsVery sweet well-made hair clips! So sweet that they’ve played with as toys more than they’ve been worn😆 . They arrived quickly too. Many thanks!
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Adriana on Jan 29, 2021
5 out of 5 starsA friend has recommended it and I am so happy with my purchase . Beyond cute and a beautiful memory for a super excited 5 year old desperately waiting for her first tooth to fall ❤️
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Sarah on Dec 17, 2020
5 out of 5 starsI wanted something very specific for a secret Santa gift between cousins. I had a brilliant interaction and service was above and beyond. I love the outcome and can’t wait to give it!
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Verna on Dec 11, 2020
5 out of 5 starsSo cute, I requested a slight change and Emma was happy to oblige.
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Frequently asked questions
Custom and personalised orders
The majority of my items require personalisation. Please note that I will in all likelihood require additional information from you following your order - like colours, wording, possibly size etc.
So please keep checking your Etsy messages Inbox. You will receive an email notification from them, but on occasion this can be delayed. Many thanks :-)
Care instructions
All embroidered items should be hand washed carefully initially. I would not recommend machine washing in the first instance.
Thereafter a cool 30 degree wash will be possible. With cushions, I would recommend washing them inside out to protect the stitching.
Always use an appropriate iron setting (start cool and gradually increase the heat). Never iron the stitching itself - lay a clean slightly damp teatowel over the stitching and press firmly.
Also, be careful of ironing fleece fabric - it is synthetic and will burn/melt! Again, laying a damp clean tea towel over the top and using a cool setting will ensure best results!
Wholesale availability
Every item is lovingly created from scratch, so it is not really feasible for me to offer bulk discounts for items. I always refund excess P&P it is apparent too much has been charged with a bulk order.
Where is my item?
Since every item is individually made to your specific requirements, there are different processing and shipping times for each item.
If you need an item quickly, it is worth sending me a message to see how busy I am. I am happy to rush through special orders (for example, I try to hurry through the Tooth Fairy Pillows if you have a 'wobbler'!!)
I will send you notification as soon as I have posted your item, plus the tracking information. Please allow yourself a little leeway since all post can be delayed, and this is truly out of my hands once I have posted it.
Seller details
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